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Refund Policy

We value clarity, consent, and informed participation.
Please read this policy carefully before purchasing any program, membership, or service.

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Educational Products and Memberships

 

All purchases provide access to educational content only.

Because digital content is delivered immediately:

  • All sales are final

  • We do not offer refunds for:

    • Change of mind

    • Emotional discomfort

    • Misaligned expectations

    • Relationship outcomes

    • Partial participation or non-use

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Subscriptions

 

For subscription-based memberships:

  • You may cancel at any time before the next billing cycle

  • Cancellation stops future charges

  • Previously billed periods are non-refundable

 

Access remains available through the end of the current billing period.

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Program Changes or Termination

 

We reserve the right to modify, pause, or discontinue programs or content.

If a program is discontinued by us before delivery is complete, a pro-rated refund or credit may be issued at our discretion.

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Chargebacks and Disputes

 

Initiating a chargeback without first contacting us may result in immediate termination of access to all services and content.

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We encourage direct communication to resolve concerns whenever possible.

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Contact

 

If you have questions about this policy, contact us at:

info@joy-recovery.com

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