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Privacy Policy

A legal disclaimer

Your privacy matters to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or participate in our educational programs.

We are committed to integrity, transparency, and the ethical handling of information.

Information We Collect

We may collect the following types of information:

Information you provide directly

  • Name

  • Email address

  • Payment information (processed securely by third-party providers)

  • Information submitted through contact forms, enrollment forms, or email communication

 

Information collected automatically

  • Basic website usage data (pages visited, time on site, device type)

  • Cookies or similar technologies used for site functionality and analytics

 

We do not collect sensitive personal information unless you voluntarily choose to share it.

How We Use Your Information

We use your information only for legitimate and limited purposes, including:

  • Providing access to educational content or memberships

  • Communicating about programs, updates, or services you have requested

  • Processing payments and managing subscriptions

  • Improving website functionality and user experience

  • Meeting legal or regulatory requirements

 

We do not sell, rent, or trade your personal information.

Educational Content Disclaimer

Our website and Academy provide educational content only.

Information shared through forms, emails, or participation in educational spaces:

  • Is not therapy

  • Is not medical or mental health treatment

  • Does not create a therapist-client or coach-client relationship unless explicitly stated in a signed agreement

 

Please avoid sharing highly sensitive or crisis-level information through website forms or email.

Sharing of Information

We may share limited information with trusted third-party service providers who help us operate our website and services, such as:

  • Payment processors

  • Email communication platforms

  • Website hosting and analytics services

 

These providers are contractually obligated to handle your information securely and only for the purposes required to deliver their services.

 

We may also disclose information if required by law.

Data Security

We take reasonable and appropriate measures to protect your information, including:

  • Secure platforms and encrypted services where applicable

  • Limited access to personal data

  • Use of reputable third-party vendors with security standards

 

No system is 100% secure, but we work to minimize risk and misuse.

Your Choices and Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections or updates to your information

  • Unsubscribe from email communications at any time

  • Request deletion of your information, subject to legal or contractual obligations

 

To make a request, contact us at:  info@joy-recovery.com

Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site.

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You can adjust cookie settings through your browser preferences.

Third-Party Links

Our website may include links to third-party websites.


We are not responsible for the privacy practices or content of those sites.

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